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City of Malden
200 Pleasant Street
Malden, MA 02148
(781) 397-7000
Hours:
Mon, Wed, Thur ~ 8 a.m. to 4 p.m.
Tues ~ 8 a.m. to 7 p.m.
Fri ~ 8 a.m. to 12 noon.
Malden, Massachusetts Official City Government Website
Departments > Information Technology
Information Technology
Anthony Rodrigues - Director
200 Pleasant St., Room 131
Malden, MA 02148
E-mail: itdir@cityofmalden.org
Telephone: (781) 397-7154
Fax: (781) 388-0613
The Information Technology Department is charged with the management and oversight of all computerized information systems for the City of Malden. The mission of the Department is to provide and enhance technology platforms that support the City’s core functions and increase governmental efficiency for the residents of Malden.
Financial Systems
ITD is responsible for the management and oversight of the City's main financial system. The system processes and stores $140 million-plus dollars of operational financial data.
Database
All relevant databases are managed, stored and maintained by ITD operations staff and related IT personnel. The department has at its disposal 2.4 terabytes of robotic library storage coupled to Industry leading backup automation software. Daily backups, disaster planning and 24-7 system restoration are elemental to all operations.
Desktop Systems Support
The main goal of desktop support is to ensure reliable access to computing services. Most administrative staff spend a significant portion of their day doing computing work, these resources are essential for city staff to perform their jobs effectively. Without reliable, robust systems and access to good technical suport, we cannot accomplish the business of the city in an efficient manner.
Network Management
All network fabric; Fiber, WAN, LANS, Firewalls, routers, switches and citywide broadband wireless backbone are managed, maintained and centrally monitored in the ITD operations center.
Web Services
ITD oversees the Webmaster functions of all internet and intranent related content.
GIS
Currently the Mayor's Office is overseeing efforts to implement a full Geographic Information System for the City. GIS will leverage the wide array of departmental data across the enterprise by consolidating and linking various databases to geo based displays. The system will be coupled with a wireless component allowing buidling inspectors, board of health, assessors and public safety personnel the ability to view and share Geo based data in the field.