Malden 311 is our "Plug-in to City Hall." Our 311 Call Center is staffed by Mayor Christenson's Constituent Services team during City Hall business hours. Volunteers are on hand to answer questions and log in City service requests. For all inquiries, residents and visitors may simply dial 311 from any Malden telephone; on a Sprint, T-Mobile or Verizon cell phone while within city limits; or when outside of Malden, dial 781-322-2311.
Please remember to continue dialing 911 for all police, fire, and health-related emergencies.
If you would like to volunteer as a 311 Call Center representitive, please fill out an application by clicking here.
To submit a request on the go, download our mobile app.