Malden City Seal

City of Malden
200 Pleasant Street
Malden, MA 02148
(781) 397-7000

 Hours:
Mon, Wed, Thur ~ 8 a.m. to 4 p.m.
Tues ~ 8 a.m. to 7 p.m.
Fri ~ 8 a.m. to 12 noon.

Malden, Massachusetts Official City Government Website

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"How Do I..." is a collection of frequently asked questions which have been brought together and categorized for your easy browsing. If you wish to streamline your browsing, use the "Browse By Category" drop-down field on the right to find a category that suits your question.

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If you need additional help, or cannot find an answer to your inquiry, please contact Malden representatives here.

Board of Health

How do I make a complaint to the Board of Health Office?

Call the Board of Health Office (781)-397-7049 during business hours and explain your complaint or concern to the staff person taking your call. If your issue is a matter for our Inspectors you will receive a case reference number for your use in tracking the progress of your complaint. Typically, once the owner of the offending property is identified, an Order to Correct is issued and time frames are issued for their compliance.

Does the Board of Health have a prescription drug and needle disposal program ?

Yes. Residents can bring any prescription drugs and used needles to be disposed of to the Board of Health Office Monday through Friday or to the quarterly Hazardous Material Disposal Day at the City Yard.

Does the Board of Health have a mercury disposal program?

Yes. Residents can bring any mercury bearing devices to be disposed of to the Board of Health Office Monday through Friday or to the quarterly Hazardous Material Disposal Day at the City Yard. Thermometers containing mercury will be exchanged for a digital thermometer as well.

What does the Board of Health do to protect the public from West Nile Virus and Eastern Equine Encephalitis ?

The Board of Health Office contracts with the Eastern Middlesex Mosquito Control Project for control services. These services include, but are not limited to, larvacide application in the city storm drains, trapping and examining mosquito populations in likely breeding areas within the city and trench maintenance. The Director of Public Health is currently serving on the Eastern Middlesex Mosquito Control Project’s Executive Board and will examine operations and budgets for the services to be provided in the upcoming mosquito control season. Click here for more information. 

I’m a landlord, do I need to have my apartments inspected by the Board of Health before occupancy ?

Yes. As of August 1, 2009 the City of Malden requires that rental units be inspected by the Board of Health for compliance with the State Sanitary Code, Chapter II, Minimum Standards for Human Habitation, prior to occupancy. The fee for this inspection is $50. There are some properties that are exempt from this requirement. For more information see Section 9.40, Rental Units, Inspection Required. Click here to review requirements (search "rental units").  Call the Board of Health Office (781) 397-7049 to schedule an inspection.

As a tenant do I have any rights?

Yes. Tenants rights start before they become a tenant. Please refer to the following for information that best explains these rights.  Click here to view Attorney General's Guide to Landlord/Tenant Rights.  

When does my landlord have to turn my heat on?

The owner shall provide heat in every habitable room and every room containing a toilet, shower or bathtub to at least 68°F (20° C) between 7:00 A.M. and 11:00 P.M. and at least 64°F (17° C) between 11:01 P.M. and 6:59 A.M. every day other than during the period from June 15 to September 15, both inclusive, in each year except and to the extent the occupant is required to provide the fuel under a written letting agreement. The temperature shall at no time exceed 78°F (25° C) during the heating season.

I think I might have lead paint in my house. How can I find out if I do ?

The Board of Health Inspectors can conduct a Lead Determination Inspection. If it is determined that lead paint is present, you will be notified of your legal obligations under the Massachusetts Lead Law

Where can I get my children screened for elevated blood lead levels ?

The Malden Board of Health Clinic conducts blood lead level screenings for free for children ages 6 years and under. This service is provided through a grant provided by the Malden Redevelopment Authority.

Where can I get a copy of a burial certificate?

The City Clerk’s Office can provide a copy of a burial certificate for a nominal fee.

Are there any volunteer opportunities with the Board of Health?

Yes. Malden is a member of the Mystic Valley Medical Reserve Corps. This is a volunteer organization that you can join and receive training that supports local public health efforts and emergency incident response. For more information click here

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