Malden City Seal

City of Malden
200 Pleasant Street
Malden, MA 02148
(781) 397-7000

 Hours:
Mon, Wed, Thur ~ 8 a.m. to 4 p.m.
Tues ~ 8 a.m. to 7 p.m.
Fri ~ 8 a.m. to 12 noon.

Malden, Massachusetts Official City Government Website

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"How Do I..." is a collection of frequently asked questions which have been brought together and categorized for your easy browsing. If you wish to streamline your browsing, use the "Browse By Category" drop-down field on the right to find a category that suits your question.

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If you need additional help, or cannot find an answer to your inquiry, please contact Malden representatives here.

Law Department

Does the Law Department provide legal assistance?

No, but our web site provides a list of legal referrals for your personal use.

I have a claim under $2,000. Can I file a small claim against the City?

The City, by statute, is not subject to suit in small claims court. Therefore, any action filed must be filed in a court of competent jurisdiction.

Will the City explain to me how to file suit against the City?

Contact your attorney to determine the proper method of suit.  It is up to you to comply with the statutes insofar as the courts of competent jurisdiction.

How do I file my claim against the City?

Depending on the nature of the claim, certain claims must be filed within 30 days of the date of the incident.  Other claims must be filed within 2 years of the incident.  You should contact your attorney for advice as to how to proceed. 

All claims must be in writing, identifying you by name and address.  The specific address of the incident must be included, the description of the incident, the name of any City employees involved and any damages alleged as a result of the incident.

A City employee informed me the City will pay for damages. How do I get my money?

The City has no free, available funds to pay claims.  Claims must be properly filed with the City and asserted in a court of proper jurisdiction.  Because the City is self-insured, it does not pay claims prior to instituting litigation.  Please contact an attorney.

Will the Law Department take legal inquiries and requests on the telephone?

No, you must submit your inquiry or request in writing.

How do I file a public records request?

The request must be in writing, your name and address identified and include the basis for which the request is made.  The specific information and documentation sought must be identified as well as any other information that the requestor believes is necessary.

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