Malden City Seal

City of Malden
200 Pleasant Street
Malden, MA 02148
(781) 397-7000

 Hours:
Mon, Wed, Thur ~ 8 a.m. to 4 p.m.
Tues ~ 8 a.m. to 7 p.m.
Fri ~ 8 a.m. to 12 noon.

Malden, Massachusetts Official City Government Website

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"How Do I..." is a collection of frequently asked questions which have been brought together and categorized for your easy browsing. If you wish to streamline your browsing, use the "Browse By Category" drop-down field on the right to find a category that suits your question.

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Water Department

Why does my property have low water pressure?

We have found that most cases of low water pressure are the result of a plumbing problem on the property. If only a portion of the building is affected contact a plumber. Another cause could be a leak on the water service, call the Malden Water Department at (781) 397-7164.

Who is responsible for the maintenance and repair of the water service pipe?

The water pipe that connects the building to the City water main in the street is the responsibility of the property owner to maintain and repair from the back of the sidewalk to the building, as per City ordinance. A permit must be obtained from the City Engineer's office prior to commencing any repair work. The Malden Water Department will repair leaks in the street.  

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