Malden City Seal

City of Malden
200 Pleasant Street
Malden, MA 02148
(781) 397-7000

 Hours:
Mon, Wed, Thur ~ 8 a.m. to 4 p.m.
Tues ~ 8 a.m. to 7 p.m.
Fri ~ 8 a.m. to 12 noon.

Malden, Massachusetts Official City Government Website

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"How Do I..." is a collection of frequently asked questions which have been brought together and categorized for your easy browsing. If you wish to streamline your browsing, use the "Browse By Category" drop-down field on the right to find a category that suits your question.

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If you need additional help, or cannot find an answer to your inquiry, please contact Malden representatives here.

Public Works

Who do I contact to find out what day my trash is picked up and what is the procedure for pick-up after a holiday?
 
Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM – 4:00PM. Trash will be picked up one day late after a holiday (example: if your trash day is Thursday, the trash will be picked up Friday; if your trash day is Friday, the trash will be picked up Saturday).
How many bulk items are allowed per property per week?

Residents who have curbside pick up can put one bulk item out per week per property.

How often are recyclables picked up?

The City picks up recyclables curbside on a weekly basis.

Where can I get a recycling bin or recycling stickers?

At the Department of Public Work, 356 Commercial Street between 8:00AM and 4:00PM.  Bring your broken bin to us and we will replace it. Additional bins can be picked up at a cost of $5 each. Recycling stickers can also be obtained at the Department of Public Works. 

Who do I contact if there is a problem with my trash, recycling or to report illegal dumping?

Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM – 4:00PM; after 4:00PM call (781) 397-1525.  Please state the problem and leave your name, address and phone number.  Someone will return your call.  

All illegal dumping calls will be forwarded to the solid waste inspector who will inspect the trash and fine the person/property that illegally dumped the trash. (Fine is $300.)
How do I dispose of a television/monitor?

These items can be brought to the Department of Public Works, 356 Commercial Street Monday through Friday between 8:00AM – 4:00PM. There is a charge of $5 per item.  

The City of Malden also holds recycling days four times a year. Please call the Department of Public Works (781) 397-7160 to find out the next recycling day. This information will also be noted on the City of Malden web site, in the Malden News, the Malden Observer, Malden Advocate and Malden Access Television.  
How do I dispose of a refrigerator, stove, dishwasher, washer, dryer, freezer, air conditioner, water cooler, etc.?

Residents must purchase a non-refundable $20 white goods sticker at the Department of Public Works, 356 Commercial Street Monday through Friday between 8:00AM – 4:00PM or at the Treasurer’s Office, Malden Government Center, 200 Pleasant Street.  A microwave is not a considered a white good and the same may be placed curb side on your regular trash day as a bulk item.

How do I know when yard waste is picked up?

For Yard Waste Pick Up Schedule Click Here or contact the Malden Department of Public Works 781-397-7160 or emaildpw@cityofmalden.org. 

How do I know when my street will be swept?

Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM – 4:00PM.   Click here for street sweeping schedule. It is also available at the Treasurer’s Office or City Clerk’s Office, Malden Government Center, 200 Pleasant Street. The schedule also runs periodically on MATV and in the local newspapers. Additionally, compliance officers place the schedule on parked cars during the month of April. 

Neighborhood sweeping takes place between the hours of 7:30AM and 12:00PM.  No on-street parking is allowed on your regularly scheduled sweeping day.  Please note this only impacts one side of the street at a time.  Residents are asked to have all cars removed from the side of the street scheduled to be swept.  Cars can be parked back on that side of the street after 12:00PM.
Who do I contact for a sidewalk repair?

Call the Department of Public Works (781) 397-7132 Monday through Friday between 8:00AM – 4:00PM with the location.  Please advise whether the sidewalk is concrete or asphalt.   

Who do I contact to report a pothole?

Call the Department of Public Works (781) 397-7132 Monday through Friday between 8:00AM – 4:00PM. 

Who do I contact for a permit to occupy the street or sidewalk in regards to excavations and Jackie's Law?

You should contact the street/sidewalk inspector at the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM – 4:00PM.  Please note that the following will be required: a certificate of liability insurance in the amount of $1,000,000; a dig safe number; and a plan for street and/or sidewalk restoration.

Can I leave a dumpster or moving pod on the street?

No, the containers damage the streets and sidewalks

Who do I contact if a City tree needs to be trimmed or taken down?

Call the DPW at  (781) 397-7160 Monday through Friday between 8:00AM – 4:00PM.

Who do I contact if a street light is out?

NationalGrid (800) 322-3223 (pole number needed).

How do I check on the plowing/sanding of my street?

Call the Department of Public Works (781) 397-7160.  

How do I obtain a permit to occupy a City park?

Call Robert Rotondi (781) 322-1112.

How do I dispose of a Christmas tree?

JRM will pick up the Christmas trees on your regular trash day during the week of Jan 7- Jan 11. Please remove any garland, lights decorations and no plastic bags. If you have any questions please call the DPW at 781-397-7160.

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