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Permits, Inspections and Planning Services

The New Customer Self Service (CSS) Portal is anticipated to be live on Tuesday, September 11th. Thank you for your patience during this upgrade.

If you have questions regarding entering permits, please call the appropriate phone number that is listed below. If you have any technical issues regarding logging in, please email  permitsupport@cityofmalden.org

An email will be sent out to you once the upgrade is completed with instructions regarding the new login procedure.

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Please be advised that only licensed electricians and plumbing contractors can apply for Wire and Plumbing Permits online. If you have questions about your online application or need to schedule an inspection, you may contact the appropriate department as follows:   

Wiring Permit Application or electrical inspection:       781-397-7000  ext. 2151

Plumbing Permit Application or plumbing inspection:  781-397-7000  ext. 2017

Building Permit Application or a building inspection:   781-397-7000  ext. 2021

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