For assistance in using online viewing and bill pay or for questions about your account, please call 781-397-7090.
We are using a new service for our tax and utility bills that offers the following:
It’s free to pay bills on line with e-check
Pay anytime, 24/7
Receive an email confirmation of payment
State-of-the-Art Security Features
Pay by Phone
Payment may also be made by telephone for our tax and utility bills. Please call 855-984-1188 and follow the prompts.
Electronic Checks & Credit/Debit Cards
The City of Malden accepts electronic checks (electronic fund transfer from your checking or savings account) and credit/debit card payments.
It’s free to pay water/sewer, real estate, personal property and motor vehicle excise taxes online with e-check! However, service fees do apply for payments made with a credit card. A 95-cent service fee applies to transactions completed by telephone.