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1. Why is the City of Malden doing hydrant flushing?
2. How common is the water issue?
3. What causes poor water quality to happen?
4. What does flushing the system accomplish?
5. Do I need to do anything before using or drinking the water?
6. What is the City doing to address this long term?
7. I have additional questions about the hydrant flushing. Who should I call?

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1. What are the two phases of Malden’s updated trash/recycling PAYT project?
2. What happens if my cart(s) never get delivered?
3. How do I know if I should be getting a cart?
4. When can I purchase additional carts or additional hang tags?
5. Who qualifies for this new program?
6. What can I put into my new blue recycling cart?
7. Why are the carts smaller than what I've seen in other cities?
8. Where can I find a list of materials that are allowed in this new cart?
9. What if I have more recycling than will fit inside the new cart.
10. What do I do with my old city-issued open-top blue recycling bins?
11. What if I already own overflow carts that I use for recycling?
12. Why aren’t blue PAYT bags going away?
13. How much trash can I put inside of a trash cart?
14. What can I put in a black trash cart each week?
15. What if I can’t fit all of my trash inside my black trash cart?
16. Can I pay an annual fee rather than having to purchase blue PAYT bags?
17. What happens if my cart breaks?
18. What happens if my cart is stolen?
19. If I purchase a hang tag in the middle of a year, will I still be charged full price?
20. How do I know the difference between my cart and my neighbor’s cart?
21. Who owns the carts?
22. What if I want to opt out of the program?