How common is the water issue?

During the peak summer months, this is not an uncommon issue. Approximately 3% of samples tested show reduced levels of chlorine and/or increased water temperatures.

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1. Why is the City of Malden doing hydrant flushing?
2. How common is the water issue?
3. What causes poor water quality to happen?
4. What does flushing the system accomplish?
5. Do I need to do anything before using or drinking the water?
6. What is the City doing to address this long term?
7. I have additional questions about the hydrant flushing. Who should I call?